Common Legal and Benefits Issues After a Disaster Like Flooding

I have flood-related problems. We're here to help! 1-800-889-2047. Press option 4.

Updated 11/18/24

Two severe flooding events in July 2024

Heavy rains caused flooding in parts of Vermont in July 2024. Two severe events were approved for federal disaster assistance for residents of certain counties in Vermont. Read about both events below.

Do you live in Caledonia, Essex or Orleans counties? Were you affected by both events? If so, be sure to file a FEMA application for each event.

The deadline for applying for help from FEMA is November 25, 2024. This deadline applies to both events.

Flooding/landslides/mudslides that took place on July 9 - 11, 2024

The following counties were approved for a major disaster declaration:

  • Addison
  • Caledonia
  • Chittenden
  • Essex
  • Lamoille
  • Orleans, and
  • Washington counties.

FEMA’s disaster number for this event: DR-4810-VT

FEMA’s web page for this event: https://www.fema.gov/disaster/4810

Families and individuals from those counties who were impacted by the flooding, landslides and mudslides during those dates can apply to FEMA for financial help called "Individual Assistance."

You can apply for help from FEMA:

  • Online at DisasterAssistance.gov. The FEMA website is accessible and includes language translation options.
  • By phone at 1-800-621-3362. Press 1 for English, 2 for Spanish and 3 for all other languages. If you use video relay service (VRS), captioned telephone service or others, give FEMA your number for that service. Phones are answered from 7 a.m. to 10 p.m. seven days a week.
  • Visit a FEMA Disaster Recovery Center, or
  • Download FEMA’s Mobile App. Select Disaster Resources and click on Apply for Assistance Online.

Be prepared to appeal. These days, most people appeal decisions from FEMA to get a better award. FEMA often does not give people enough money when they approve applications, but then often gives more when you appeal. Learn how to appeal a FEMA decision on the FEMA website. Last year you had to submit a signed letter to appeal. But new for 2024, you don’t need a signed letter, but you can use a FEMA form and sign it. Be sure to include supporting documents and copies of receipts. Appeal any FEMA decision within 60 days of the date on the decision letter.

You can also apply for Disaster Unemployment Assistance if your work was impacted by the flooding and landslides.

See the information below on this page to find general information about filing insurance claims, FEMA applications and appeals, SBA disaster loans, USDA RD grants for homeowners, and more.


Flooding/landslides/mudslides that took place on July 29 - 31, 2024

The following counties were approved for a major disaster declaration:

  • Caledonia
  • Essex, and
  • Orleans.

FEMA’s disaster number for this event: DR-4826-VT

FEMA’s web page for this event: https://www.fema.gov/disaster/4826

Families and individuals from those counties who were impacted by the flooding, landslides and mudslides during those dates can apply to FEMA for financial help called "Individual Assistance."

You can apply for help from FEMA:

  • Online at DisasterAssistance.gov. The FEMA website is accessible and includes language translation options.
  • By phone at 1-800-621-3362. Press 1 for English, 2 for Spanish and 3 for all other languages. If you use video relay service (VRS), captioned telephone service or others, give FEMA your number for that service. Phones are answered from 7 a.m. to 10 p.m. seven days a week.
  • Visit a FEMA Disaster Recovery Center, or
  • Download FEMA’s Mobile App. Select Disaster Resources and click on Apply for Assistance Online.

Be prepared to appeal. These days, most people appeal decisions from FEMA to get a better award. FEMA often does not give people enough money when they approve applications, but then often gives more when you appeal. Learn how to appeal a FEMA decision on the FEMA website. Last year you had to submit a signed letter to appeal. But new for 2024, you don’t need a signed letter, but you can use a FEMA form and sign it. Be sure to include supporting documents and copies of receipts. Appeal any FEMA decision within 60 days of the date on the decision letter.

You can also apply for Disaster Unemployment Assistance if your work was impacted by the flooding and landslides.

See the information below on this page to find general information about filing insurance claims, FEMA applications and appeals, SBA disaster loans, USDA RD grants for homeowners, and more.


New rules for 2024

Here are some changes in FEMA assistance rules for 2024. These changes apply to the July 2024 disasters in Vermont.

  • FEMA’s Critical Needs Assistance program is now called Serious Needs Assistance and is available for this disaster. It provides up to $750 to cover immediate needs like shelter, evacuation, and basic household needs.
  • FEMA offers Displacement Assistance for people who cannot return to their home. This provides up-front funds to assist with immediate housing needs.
  • Survivors no longer need to apply for an SBA loan to be eligible for certain types of FEMA assistance.
  • FEMA will now cover home repairs for pre-existing conditions to disaster-damaged homes. For example, if the roof leaked before the storm but the storm did a bunch more damage to the roof and/or other parts of the house, FEMA will cover the repairs that were needed before the disaster to get the house safe and sanitary.
  • FEMA can cover improvements in accessibility that were not in place before the disaster for survivors with disabilities.
  • Documentation is no longer necessary to support an explanation for a late application.
  • Appeals no longer require a signed, written appeal letter accompanying the supporting documentation.

More information about these changes and others can be found on the FEMA website.


General information

Take photos of flood damage to your home and property. Keep copies of any receipts for expenses you have due to the flooding. You will need these if you file an insurance claim to your insurance company. If FEMA help becomes available, you will need photos and receipts, too.

Need help cleaning out your home? Your community may have volunteers who will help, or call the Crisis Cleanup hotline to ask for help: 802-242-2054.

Visit a State Flood Recovery Center. They provide state-level assistance to you if you were affected by flooding.

Here’s some general legal and benefits information for after a disaster:

On this page we list benefits, recovery programs and common legal problems that can come up after a flooding disaster in Vermont with links to information and help. Much of the information below is related to the July 2023 federally declared flooding disaster. But it should also be helpful for those impacted by flooding in 2024. If you live in Vermont and your problem is due to the July 2023 flooding disaster, call 1-800-889-2047 and press option 4 for our flood-related hotline. Also read the helpful information below.


Graphic shows how to get money to fix home or replace stuff. Text description follows image.
Flooded? Get money to fix your home or replace your stuff. If you have insurance, submit a claim. Also apply to FEMA. Appeal any FEMA decision within 60 days. Apply for local grants and relief funds and other programs. If you are filing a tax return, claim losses not covered by insurance, FEMA or grants.

Do you still need help with rent after the July 2023 floods? Text description follows image
Do you still need help with rent after the July 2023 floods? You may be eligible for Continued Temporary Housing Assistance from FEMA. Learn about Continued Temporary Housing Assistance.

Graphic says to contact us with disaster unemployment problems. Text description follows image.
Did you apply for unemployment because of the flood? Have you not gotten it yet? Or were you denied? Contact us at 1-800-889-2047 and press option 4. We may be able to help. More on Disaster Unemployment.

Graphic says to contact us if your are a homeowner who needs more money due to flood damage. Text description follows image.
Are you a homeowner who needs more financial help after the July 2023 flood? You may be eligible for a USDA Rural Development grant. Very-low-income homeowners in certain counties may be able to get a grant of up to $40,675 to repair their flood-damaged home. This is money that does not need to be paid back. If you have questions about how to apply for a USDA Rural Development grant, contact us at 1-800-889-2047 and press option 4.

Got a decision from FEMA? Need more money to cover your needs? Full text description follows the image.

Got a decision from FEMA that you don't understand or don't agree with? Got less money than you need? These days, most people appeal decisions from FEMA to get a better award. It’s almost expected. Appeal any FEMA decision within 60 days. Get a sample letter and contact us for advice. Call 1-800-889-2047 and press option 4.

These are reasons why you should appeal:

  • You got some money from FEMA, but it’s not enough to cover your needs.
  • FEMA denied your request for help.
  • FEMA said you were only eligible for a loan from SBA.
  • You got some money from FEMA, but now you have new information that shows you need more help.

Important flood information and flood assistance in Vermont

Food

Housing that flooded

General disaster help

Ongoing help from LTRGs and DCMs

Are you connected with your area’s Long-Term Recovery Group (LTRG)? If you were affected by the July 2023 floods, you may be able to get help and information from your local LTRG. Learn more about LTRGs.

Disaster Case Managers (DCM) help people plan for and achieve goals for recovery after a disaster. Read how DCMs may be able to help you.

Financial help for those affected by the July 2023 flooding

TIP: Moved due to the flooding? Keep FEMA and other organizations up to date with your mailing address.

Legal aid and legal services

Flood Legal Clinics

Legal Services Vermont, Vermont Legal Aid and Vermont Law and Graduate School are partnering to present Flood Legal Assistance Clinics. The clinics can help individuals, families and small businesses affected by the Summer 2023 and 2024 flooding. The events provide legal information, advice and limited assistance.

Volunteers can help you:

  • file FEMA/DUA/SBA applications and appeals for the Summer 2024 floods
  • file appeals and late applications where applicable for the July 2023 floods
  • recertify Continued Temporary Housing (Rental) Assistance for the July 2023 floods, and
  • assist with other paperwork, such as leases and communications with landlords or insurance claims.

Next clinics:

  • Thursday, November 21, 1:30 - 5:30 p.m., Aldrich Public Library, 6 Washington Street, Barre
  • Friday, November 22, 1 - 5 p.m., St. Johnsbury Athenaeum, 1171 Main Street, St. Johnsbury

Need help? Contact us!

If you live in Vermont and your problem is due to the July 2023 flooding disaster, call 1-800-889-2047 and press option 4 for our flood-related hotline. Also read the helpful information on this page.

We can help with:

  • applying to FEMA
  • appealing FEMA decisions
  • dealing with insurance problems
  • applying for SBA loans for individuals
  • accessing Disaster Unemployment Assistance (DUA)
  • understanding your rights as a tenant, and
  • exploring other sources of funding.

To get help, call 1-800-889-2047 and press option 4 for our flood-related hotline.

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Updated: Nov 18, 2024