Vermont has strong propane rules that protect consumers and to promote fair competition among propane dealers. The Attorney General’s Office enforces these consumer protections.
If you have a complaint about a propane provider, or need more information about your rights as a propane consumer, contact Vermont's Consumer Assistance Program (CAP) for more information or file a complaint. In most cases, CAP can quickly resolve disputes between consumers and propane providers.
Contact CAP:
- by phone at 1-800-649-2424
- by email at ago.cap@vermont.gov; please put “propane” in subject line
