Employers need to make reasonable accommodations unless it causes them excessive hardship.
Your employer does not have to provide the exact accommodation you are requesting. The employer may select a less expensive accommodation as long as it is appropriate and meets your needs. For example, an employer may move your office to an accessible floor rather than install an elevator.
Employers are not required to provide accommodations that are personal in nature, such as providing you with hearing aids or a wheelchair.
If you are having trouble getting a reasonable accommodation, visit our What Employers Can Do and What to Do pages.