If you have a problem with Vermont Health Connect, contact us at the Office of the Health Care Advocate. We may be able to help you.

To contact us, fill out our form or call 1-800-917-7787. Our help is free. If you have a time-sensitive, urgent need, please call us instead of using our form.

What Else Can You Do?

If you have a complaint about Vermont Health Connect, you can:

• Call the Governor’s Office at 802-828-3333. Tell them your name and town. Tell them why you are calling. They track Vermont Health Connect complaints.
• Contact your local legislators. They can make laws to change Vermont Health Connect. They can make laws to replace Vermont Health Connect. Here’s how to reach your legislators.
• File a complaint directly with Vermont Health Connect. There are three ways to do this. You can call Vermont Health Connect at 1-855-899-9600. If you have an online account, you can click “My Requests.” Or you can send a letter to Vermont Health Connect:

Vermont Health Connect
280 State Drive
Waterbury, Vermont 05671